The State Bureau for Letters and Calls, China's official channel for those seeking to make formal complaints, is launching an official WeChat account on September 1 in a bid to offer convenience to petitioners.
The account will serve as a platform for petitioners to lodge appeals, offer opinion and feedback, track the progress of petitions and rate petition services, the bureau said in a statement Thursday.
The bureau will also release official statements, explain policy and regulations, publicize cases, and give information on new working measures regarding petitions via the account.
People have been able to submit petitions via the Internet since July 1, 2013. In July this year, a service to register petitions via mobile was launched.
Figures from last year show the Internet has become the main channel for petitions, with some 40 percent of complaints lodged via the web in 2014, more than those processed through either traditional letters or phones calls.
China's petitioning system dates back to the early 1950s and has played a supporting role in the public supervision of the Party and state organs.
