Passengers wait for departure on the train from Shanghai to Chongqing at Shanghai South Railway Station, Feb 1, 2018. (Photo/Xinhua)
Change No. 3: Smart services
The railway authorities have launched a slew of measures to provide "smart" services, including self-service counters to check real name ticket and ID at the entrance of railway stations, smart navigation system at the waiting rooms, and travel notices during the entire trips.
Mobile programs are also available online and railway stations, enabling passengers to check the number of tickets available and stops.
As for road travels, the nationwide integrated electronic toll collection (ETC) system will play a bigger role in toll management to enhance vehicle travel efficiency, according to the Ministry of Transport.
The Civil Aviation Administration of China also stressed to provide services through making full use of internet, new media and auto identification.
