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Public complaints allowed

A new regulation in Nanjing, Jiangsu province, forbids government employees from preventing people from making complaints to city leaders, Chinanews.com reported on Monday.

The regulation rules that no complaints from people to city officials are to be prevented during fact-finding missions or inspections of grassroots units in Nanjing. There should be no time limit for meetings during inspections or symposiums, according to the regulation.

City leaders are required to schedule at least one day a season to receive visits from the public — or go to grassroots units — to hear their suggestions.

The regulation was drafted because of public complaints during the city's mass line campaign, which refers to the guideline to prioritize and protect the interests of the people.